Resources
Do you need a new website, or a better workflow?
A quick way to tell whether the problem is how your site looks or how your business handles inquiries.
A website can look excellent and still lose customers if nobody answers the form it collects. Before you redesign, ask where inquiries actually get stuck.
Signs the website is the problem
- It is hard to read on a phone.
- It does not say clearly what you do or where you serve.
- You are embarrassed to send people to it.
Signs the workflow is the problem
- Inquiries arrive, but replies take days.
- The same details get copied into several tools.
- Follow-up depends on someone remembering.
What to do next
If both are true, fix the workflow first. A faster reply does more for most small businesses than a new color scheme. Our assessment can help you decide.
Find your starting point
Take the assessment, or talk it through with Gary.